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LIMITED ROD WARRANTY POLICY

OUR POLICY

All Elysian Fishing Rods are covered by a limited warranty against materials and workmanship for the original owner only. Elysian Fishing will inspect each rod claim and determine if failure was due to workmanship or materials. For damage determined to be the result of defect or workmanship, Elysian Fishing will repair and replace the product with no charge during the warranty period. Upgrades and model changes are not available for rod warranty claims.

Damage or failure resulting from normal wear and tear, misuse, neglect, accidents, theft, unapproved alterations, intentional damage, loss, or acts of God are not covered.

 

FAILURES AND DAMAGES

Not all damages and failures are due to materials or craftsmanship. View our helpful tips link here - CLICK HERE

Also take a look at our Blank Failure PDF. We recommend you view this, before you make a warranty claim for a rod blank failure - CLICK HERE

 

REQUIRED INFO

All warranty claims require the following:

1) Proof of purchase - If purchased on our website not required, if purchased through and authorized dealer we will need a copy of the original receipt 

2) Online warranty claim form

3) Require the rod to be shipped back to us at the time of the claim.

* Elysian Fishing does not cover shipping costs to have the rod shipped to us. 

 

TIME PERIOD

Time period is based on the date of purchase recorded. If you purchased your rod online through our website, we have this date. If you purchased your rod at one of our authorized dealers, please present a copy of your receipt when completing the rod warranty form. 

 

TO MAKE A WARRANTY CLAIM

 

1) Fill out the online warranty claim form - CLICK HERE

2) Copy of original receipt if purchased from an authorized dealer. If you purchased through our website, we have this information on file.

3) Please ship the rod back to us at the following address prepaid:

 

ELYSIAN FISHING

ATTN: WARRANTY CLAIMS

304 CROSSFIELD DR.

STE E

VERSAILLES, KY 40383

 

* Elysian Fishing does not cover shipping costs to have the rod shipped to us. 

Please Allow 3 weeks for processing once arrived to Elysian Fishing Headquarters

 

UNREPAIRABLE

RODS DEEMED UNREPAIRABLE WILL NOT BE RETURNED UNLESS THE CLAIM OWNER PAYS FOR RETURN SHIPPING.

 

NO HASSLE ROD REPLACEMENT PROGRAM

Bad luck and things happen and it’s usually at the worst time just before that big tournament or fishing trip. Our goal is to get you back on the water with your Elysian Fishing Rod, we offer a one-time per rod, no questions replacement for rods that have been registered to original owners.

 

Please note this is a replacement program we offer specially for our customers. Defects are covered by our warranty program. Upgrades and model changes are not available.

 

HOW IT WORKS

Email us at warranty@elysianfishing.com and let us know you want to us your one time no hassle rod replacement program

 

INFO WE NEED

Send us the following information:

    • Your name, address, phone number and email

    • Model name and size of the rod you currently own

    • Send us the model name and size of the rod you are looking to upgrade to 

    • Your credit card information

    • Send an electronic image of the damaged rod via email

 

COST

Rod cost will be as followed per the rod chart below (January 1, 2021)

 

SHIPPING

We will ship the rod inside of the USA for the price below via ground shipping. 2 day air and overnight shipping options may be available if the rod is in stock and upgrade shipping charges will take effect. Please call our office for information and a shipping quote.